Great staff Friendly, thorough, and kind!! . I was able to book an appointment easily and quickly for my sick dog. They had a very reasonable plan of attack and the cost didn’t mean I was eating Ramen for the remainder of the month.
About Westside Animal Hospital
Westside Animal Hospital and Veterinary Dental Clinic is a full-service veterinary hospital that provides the latest technologies in veterinary medicine. They have several knowledgeable and warm providers, including Dr. Grossi, who demonstrates expertise and thoroughness in their work. The hospital is praised for its transparency in costs and for empowering clients to make informed decisions regarding their pet's health.
In instances where urgent care is needed, Westside Animal Hospital has been able to provide appointments on short notice. They treat pets with care and respect, and their staff takes the time to explain every step of the treatment plan. This has been particularly appreciated by those with nervous pets, as the hospital's staff is commended for their gentle and calming demeanor.
One instance highlighted was when a dog, Sadie, was experiencing diarrhea for five days and the previous vet could not see her. Westside Animal Hospital was able to provide an appointment the next day, and the dog was made comfortable on a couch in the treatment room. The hospital's staff showed patience and kindness while treating Sadie, leading the owner to be grateful for the switch to Westside Animal Hospital.
Recent reviews reflect the hospital's efficient and compassionate care. Patients are seen quickly upon check-in, and staff are attentive and understanding. One pet owner brought in their kitty, Dobby, for sneezing and skin sensitivity. Everyone, from the receptionist to Dr. Grossi, was kind, caring, and genuinely loving towards the animals. Dobby, who has anxiety, was handled with patience and care, and the short drive made the experience easier. The owner was impressed by Dr. Grossi’s bedside manner and the affordable prices, which were much lower than previous experiences.
Overall, Westside Animal Hospital is highly recommended for its excellent care, transparency, and professionalism. The team is very friendly, listens carefully to concerns, and thoroughly examines pets, showing strong dedication to animal well-being.
Reviews
Moved to town with my elderly cat, who passed away about six months later. The staff here were so kind and compassionate in helping me through the process and allowed me to defer payment to a later date, not for any financial concerns, but simply due to grief. It was offered to me, not even something I’d thought to ask for. My baby’s ashes were given to me a week later in a lovely urn with a personalized card signed by all of the staff. I was blown away - this was more than my friends had done for me! Heartfelt thanks to the people working here. When I’m ready to adopt again, my kittens will all be seen here!
Always thorough and kind to my pets, my cat hates the vet usually but has had the easiest time at Westside of anywhere we’ve ever taken her. When my cat needed to see a specialist they called several times to advocate for her to get an earlier appointment due to her needs. They always go above and beyond for our pets.
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Hours
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- parking: lot
Location
3653 Hillsborough Road, Durham, NC 27705
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