About Upchurch Optical Center
Upchurch Optical Center is highly praised for its exceptional service and friendly staff. Customers appreciate the quick and helpful assistance, with one reviewer mentioning that they received their new glasses the same day. Shawn, a standout team member, is noted for his ability to tint sunglasses on short notice and provide valuable help with prescriptions. Many customers have been loyal for years, citing Upchurch as the best optical service they have ever experienced. The location is described as worth the travel, even for those who live far away, because of the quality care and support provided. Overall, Upchurch Optical Center is recognized for its extensive selection of brands and top-notch customer service. The staff, including Rhonda, is known for being welcoming and accommodating, often helping with high prescriptions and budgets. Customers often leave with a great experience, whether they are getting new glasses or having their broken ones fixed free of charge, which adds a nostalgic touch to the excellent customer service.
I sheepishly walked into Upchurch Optical to see if they could adjust the Ray-Bans I bought online. Aubrey very graciously helped me and was so professional. My glasses now fit perfectly and I discovered a local jewel. Next time I get glasses will definitely not be online (what a terrible decision that was) but will be with Upchurch! Thanks, Aubrey!
The folks at Upchurch are the best— so friendly and knowledgeable. They have a nice selection of frames and are very low key and helpful. I’ve been a customer for years and have always had a fantastic experience.
Upchurch Optical Ctr in Sutton Sq. (adjoining Woodcroft subdiv.) truly practices their motto of "providing ... the very best in customer service." For the 2nd time, I recently walked in with a pair of broken Rx. glasses that they quickly fixed... without ever charging me! And they did it with a smile & welcoming attitude. For me, it's a throwback to decades ago when customer service truly meant something.