About University Dental Associates Northlake
University Dental Associates Northlake is a dental practice that prioritizes patient comfort and care. The staff is friendly and welcoming, making even the most anxious patients feel at ease. From the front desk to the dental team, everyone is attentive, informative, and transparent about treatment plans and costs. Patients appreciate the clear communication and personalized care, which makes them feel respected and safe. The practice goes above and beyond to ensure patients understand their treatment plans, even providing written plans to help with memory and organization. With a focus on delivering high-quality care, University Dental Associates Northlake has earned a reputation for being a trustworthy and caring dental practice.
I see all the negative reviews and I empathize with them. However I had a different experience with them. I found them professional and courteous. Tia is good at what she does, explaining the process each step. The dentist was gentle and took her time, she didn’t talk much but that’s ok as long as she did the job correctly. They tried to offer me Invisalign for $5,600 which I respectfully declined. Other than that no problem. I’ll update if I encounter any. 😂
I have had a lot of dental work over my lifetime with multiple dentists and after my crown experience here I will never return. The dentist here is so non personable that I don't even know her name and barely saw her. Left most of the work up to one of her dental assistants. Both trips I left in pain and the staff seem to not have cared less. I've had two crowns before and never felt pain. I tried to transfer to a different location and UDA wouldn't allow me to. Tried to reach out to corporate office, no way to reach them either. I DO NOT RECOMMEND.
Alethea is amazing!! I really appreciate that she's extremely knowledgeable and explains what things mean and why it's important to floss. She's cleaned my teeth a few times over the years and she takes her time and does a great job. My overall visit today was great. The whole staff was nice and friendly from the receptionist to the Dentist. Thanks everyone!!