Home Instead, Home Care Services of Chapel Hill

Jan 2026

The customer service/support was excellent. Had some really good caregivers, some not so great, but they were really good about discretely resolving issues when certain caregivers weren't a good fit.

Dec 2025

For the last three months, I have had several aids from HOME INSTEADwatch my wife for several hours while I either went shopping or played golf with friends. The care given by the aids taking care of my wife was exceptional. They showed true compassion and made the effort to keep her busy By doing puzzles, taking walks, or drawing with color in a coloring books. Chantel, One of the aids she saw most often was truly exceptional. She would bring in her own materials to work with my wife during the day to keep her mind occupied. When Chantelle heard that I was moving my wife into a full-time memory care facility right in my area she was saddened, but asked if she could...read full review

Aug 2025

Home Instead has been invaluable for my parent’s aging. Our home care provider, Valerie has been outstanding. She provides companionship, cleaning, and shuffling my folks to various doctor appointments, grocery shopping and other errands. More, importantly my parents lover her and value what she does for them. Home Instead has also been flexible for scheduling changes and have been very helpful answering various questions we had over time. Great experience!