Premier Home Health Care Services, Inc

Jan 2023

The Staff are friendly and polite, but being attentive when they say they will call you back is not the greatest. Being understanding of other staff is in between. It’s an agency that should work with you with your available schedule. If there’s a problem where it can’t be granted or whatever the case is, don’t tell your new hire that you’re going to call back because you might have something for them and not call at all. That’s not cool. It’s also mind blowing how I got a letter of termination when I was the one seeking for work and calling every other day. But the response I got back was we might have something for you and never call. Anyways, It’s whatever....read full review

Jan 2023

Awful agency. Every aide they sent my quadriplegic son was too disabled and old to help. They do not supervise the staff. They don't care about patients at aamll. They only care about billable hours andMoney. Run from this agency. After having aides for 11 years I can bonestly say they are the WORSAGDNCY IN ALAMANCE

Oct 2022

As I'm writing this, my dad is currently going on Day 3 of consecutively no weekday care from Premier. He's a stroke victim, unable to move himself, and they've seemed to have abandoned him as a client.Currently working with my county DSS and my elder care attorney for options, as he has documented skin breakdown and the neglect from Premier isn't helping matters - if you have *any* choice in the matter, go with another agency.