I can’t speak highly enough of this business and the guys who work there. I was passing through from Florida and had a problem with my laptop. I walked in and was immediately greeted with kindness and a willingness to help. Rob was at the counter and I’d just like to say that his customer service skills are on point. I watched him take care of multiple customers while I was there and he was so patient and kind. He never once made anyone feel “dumb” for their lack of computer knowledge. Knox was also great. He diagnosed my laptop, understood my situation (traveling) and took the time to fix my laptop while I waited. The prices were reasonable, the service was fantastic, and my laptop was working when I walked out the door. Thank you so much for being caring customer service people. The world could use a few more guys like Rob and Knox!
About Charlotte Street Computers - Mac and PC Repair
Charlotte Street Computers is Asheville's top place for Mac and PC sales and service. As an Apple Premium Service Provider, they focus on home automation, WiFi optimization, upgrades, networking, troubleshooting, and repairs for both home computers and small business systems. The company offers remote and pickup service, along with daily computer classes, one-on-one tutoring, onsite services for homes and businesses, and rental computers and projectors. The staff is known for being efficient, honest, and helpful, often resolving issues quickly and at low cost. Customers appreciate the friendly team, including technicians like Gordon, who provide great insights and prompt assistance, making Charlotte Street Computers a trusted choice for all tech needs.
Reviews
I can’t speak highly enough of this business and the guys who work there. I was passing through from Florida and had a problem with my laptop. I walked in and was immediately greeted with kindness and a willingness to help. Rob was at the counter and I’d just like to say that his customer service skills are on point. I watched him take care of multiple customers while I was there and he was so patient and kind. He never once made anyone feel “dumb” for their lack of computer knowledge. Knox was also great. He diagnosed my laptop, understood my situation (traveling) and took the time to fix my laptop while I waited. The prices were reasonable, the service was fantastic, and my laptop was working when I walked out the door. Thank you so much for being caring customer service people. The world could use a few more guys like Rob and Knox!
I can’t speak highly enough of this business and the guys who work there. I was passing through from Florida and had a problem with my laptop. I walked in and was immediately greeted with kindness and a willingness to help. Rob was at the counter and I’d just like to say that his customer service skills are on point. I watched him take care of multiple customers while I was there and he was so patient and kind. He never once made anyone feel “dumb” for their lack of computer knowledge. Knox was also great. He diagnosed my laptop, understood my situation (traveling) and took the time to fix my laptop while I waited. The prices were reasonable, the service was fantastic, and my laptop was working when I walked out the door. Thank you so much for being caring customer service people. The world could use a few more guys like Rob and Knox!
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Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday Closed
Sunday Closed
Good to know
- online appointments
- on-site services
- accepts credit cards
- women-owned
- open to all
Location
252 Charlotte Street, Asheville, NC 28801
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