Asheville Eye Associates - Arden

Asheville Eye Associates - Arden is a practice with experienced doctors who provide thorough care. Patients praise the doctors for their knowledge and attentiveness, particularly Dr. Davis, who is noted for being friendly and knowledgeable. The practice has been serving patients for over 20 years, and many report feeling confident in their care. However, some patients have expressed concerns about the waiting room environment, especially for those who have had their eyes dilated. The experience of spending at least 2 hours for an annual visit is often described as agonizing. Additionally, feedback suggests that the front desk staff could show more empathy and understanding when dealing with scheduling issues and patient confusion. Some patients felt that financial policies regarding credit cards were off-putting and confusing. While the Ophthalmologist was friendly, some patients noted that they did not receive enough time for their specific eye issues, leading to dissatisfaction with their treatment options.