Closed today
109 W Adams St, Trimble“Thank you so much for your time and patience. I would recommend this company to everyone. The gentleman explained everything to me step by step“
Closed today
209 Richardson St, Smithville“We have a new unit that we bought in 2023. Over the weekend it lost a part and wouldn't heat. I call them on Sunday and after a quick look online, he says he's coming out. The technician arrived 15 minutes before kickoff of Chiefs / Ravens AFC Championship.. With it all on the line, he comes out for a broken part.. What service! To me it feels like they showed up on not only a holiday weekend, but in the middle of the town fireworks display. He managed to get it sorted in the first quarter including parts paperwork and all. A big KC shout and Thanks to ECS!“
“Shannon Stewart has done an excellent job on maintaining my HVAC unit. He is knowledgeable and has a great personality.“
“Thank you so much for saving the day, or should I say night? It would have been along night trying to sleep with no AC in this heat!“
“Excellent plumber, thorough and knowledgeable. These days people don't seem to appreciate or value experience. Mr. Vanover has many years of experience and he knows his trade. He does quality work.“
Closed today
225 Co Rd KK, Smithville“Recently my wife and I needed to purchase a new Trane heat pump. Pence representatives Anthony, Chris and Brent all helped make the entire experience much better than it otherwise might have been. These guys were extremely courteous, knowledgeable, and efficient. They constantly kept me appraised of their progress, and they were very cognizant of the need to clean up all of the trash. I would absolutely highly recommend Pence Heating and Cooling to anyone in our area.Service: A/C system repair“
“I will forever use Ark. We woke up on the coldest day of the year with no heat. The lady I talked with on the phone was so kind and kept in communication with me letting me know when a tech would be here. Tyler was here within 2-3 hours and was so friendly and professional. Fantastic customer service!“