About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is the go-to choice for emergency plumbing services in St. Louis, MO, and surrounding areas. Known for their expertise in drain cleaning and sewer cleaning, they can handle any plumbing problem, from clogged drains and toilets to leaking pipes and water heater issues. Their fast, reliable plumbers are skilled in providing efficient and professional services, ensuring a stress-free experience for their customers. They also offer water damage restoration and flood services, making them a comprehensive solution for all plumbing and water-related needs. Customers appreciate their prompt response, professionalism, and ability to find and fix problems quickly, often identifying issues that were previously unnoticed. Their technicians, like Dustin and Justin, are knowledgeable, polite, and helpful, offering advice to prevent future clogs and explaining work in detail. With the convenience of online scheduling and competitive pricing, Roto-Rooter remains a trusted name for plumbing and water cleanup in the St. Louis metropolitan area. Recent reviews highlight their quick response in emergencies, such as a flooded basement, and their friendly, efficient service. Customers also praise their ability to get the job done fast, leaving no mess behind, and their excellent communication from scheduling to completion.
Gabe (Service Technician 2931) was dispatched on very short notice to evaluate a drain clog in my bathtub at my Airbnb. I was not present, but my guests were. He explained all the options for addressing the drain clog and gave me the choice to select the treatment that I felt was best to use for the issue. He used a plastic drain hair catcher to clear the clog, and as expected, removed hair, debris and other plastic materials. He and his colleague worked swiftly to fix the problem at the that shout and left the drain working as it should. Thought the cost of service is very expensive, Rotor Rooter does deliver on their promise. The team recommended actions I can take...read full review
I had an outstanding experience with Roto-Rooter! Gabe and the other service technician were professional, courteous, and pleasant throughout the entire visit. They quickly diagnosed and unclogged my kitchen sink, and they took the time to clearly explain what caused the issue and what preventative maintenance I can do to help avoid future problems.
I especially appreciated the extra care they showed by organizing the items under my kitchen cabinet before they finished the job. Their attention to detail and excellent customer service truly went above and beyond my expectations. I am a very happy customer and highly recommend Roto-Rooter. Thank you, Gabe and your...read full review
We were not impressed at all with the scheduling and timing to get someone out. The run around with dispatch, waiting 4 1/2 house when we were told initially 1 hour was incredibly disappointing. When Gabriel finally got here he was fantastic. Very impressed with how took care of everything so quickly and explained every detail. Your dispatch could learn a thing or two about how to give information to a customer. Again Gabriel was fantastic!!!