About Gateway Sewer & Drain, Inc.
Gateway Sewer & Drain, Inc. is a family-owned and operated sewer and drain cleaning company in St. Louis, Mo. Serving residential, commercial, industrial, and municipal clients for nearly 15 years, they are accredited by the Better Business Bureau and part of Plumbers' and Pipefitters' Local 562. Known for their promptness and professionalism, Gateway Sewer & Drain specializes in cleaning and unclogging drains and sewers. They handle a range of plumbing needs, including underground gutters, downspout drains, lateral lines, and hydro-excavation for commercial clients. Customers consistently praise the company's quick response time, expertise in resolving difficult plumbing issues, and overall excellent service. Recent reviews highlight the efficiency and professionalism of their staff, with clients noting how technicians like Braden and Steven effectively identify problems and communicate solutions. Steven, for example, went up on the roof to snake a drain to the street and successfully removed a toilet paper clog, resolving a persistent sewer smell. Customers appreciate the knowledgeable and friendly service, with many trusting their technician, Jason Shortt, for ongoing sewer maintenance due to his reliability and expertise.
Peyton was great, friendly, quick and efficient. He diagnosed and resolved the issue promptly and made sure everything was cleaned up before leaving. He also shared helpful tips on maintaining the garbage disposal and preventing future issues. Really appreciated his professionalism and helpful attitude.
Thank you Jason for all the hard work you put in Every time you come to my buildings! Your knowledge, efficiency, work ethic, is top-tier. Thank you Gateway sewer, and drain for always answering the call and getting right to work. You guys have a wonderful holiday. Thank you again.
Oistsnding customer experience. Called at 7:00 am for a sewer backup. At 1:30, the twch arrived (I think his name was Trey). Very professional and got right to work. He had the drain opened back up within 35 minutes and was losing his machine back in his van. He even slayed the work area with Pine Sol to clean it up. Very satisfied with the service and highly recommend them for anyone with backed up sewer lines.