About Roots KC Plant Shop
Roots KC Plant Shop is a family-owned business offering a wide variety of tropical plants and plant-related merchandise. The shop features a modern line of porcelain ceramic pots, exclusive products from local brands, and hosts happy hour events on Fridays. The staff provides exceptional customer service, going above and beyond to ensure a great experience for plant enthusiasts. With a hip and modern atmosphere, Roots KC Plant Shop is a unique destination, known for its healthy, well-cared-for plants and impressive selection. Customers praise the knowledgeable staff, who offer valuable guidance in choosing the perfect plant or accessory. The shop's attention to detail and dedication to customer satisfaction make it a popular choice for both novice and experienced plant lovers.
I had such a fantastic experience at Roots Plant Shop, thanks to Willa! As someone who knows absolute zero about plants, but loves them and wants to keep them alive, she was so helpful.
The shop was busy and she was working solo, she took the time to answer every single one of my questions. Her knowledge and dedication to truly going above and beyond for every customer stood out. I left feeling confident and excited. I’ll definitely be back the next time I am in the area!
I live a few hours away and regularly come to KC. I never miss a stop at Roots because Willa at the River Market location is SO nice, friendly, knowledgable, and helpful. She's not only helpful about the plant care, we have a fish tank and she helps with our aquarium/plant ideas. Thank you for making this such a treat!
Amazing customer service! Willa was so kind and educated us fully on how to care for our newly bought plants. She also helped us troubleshoot what’s going on with plants we already have. 100% recommend! Support local!