About Modern Nails & Spa
Modern Nails & Spa is a newly-owned business that offers a range of services, including eyebrow waxing and nail treatments. Customers have had mixed experiences with the service quality and wait times. While one customer was impressed by the excellent customer service and the skilled nail technician who provided a customized dip powder manicure, another customer found the service to be rough and unprofessional, with the technician interrupting the service to take phone calls. Despite the varied feedback, the overall consensus is that the nail treatments at Modern Nails & Spa can turn out well, though the service experience may be inconsistent.
Came in on a Wednesday to get my eyebrows waxed. Soon as I walked in I was greeted then proceeded to sit and wait for xx minutes. There were only 4 workers and 5 people being serviced. Why it took so long for my 10 minute eyebrow wax is crazy to me. I love my eyebrows but not a fan of the wait time.
My former eyebrow wax lady walked out and noticed me, remembered me from her old nail salon she used to do eyebrows in and greeted me with a smile and hug (I had no makeup, no weave,NO mask and she still recognized me. That's excellent customer service to me!!! Her husband talked me into getting my nails done with dip powder and I was skeptical because I really had came for a pedicure and eyebrow wax only but, it was worth it because I'm a really bad nail biter. He did freestyle with the dip powder, and then just when I thought he was done, he put a design on my fore fingers and ring fingers. I was very pleased with their work.
Service today wasn’t good the guy who did my nails was rough , kept pulling me and then he got on the phone kept pausing to talk to others just ghetto but nails turned out cute I said no design he did one and charged me and made me use the atm when I told him my bank charges $5