Polestar Plumbing, Heating & Air Conditioning

Polestar Plumbing, Heating & Air Conditioning receives high praise for their service technicians and staff. One customer had a problem with a 3-year-old furnace and called Polestar, meeting a service technician who was very knowledgeable about the furnace system. The technician shared the areas that were looked at and found the reason it was not working properly. The customer noted the most important part of the interaction was the technician, calling them an example they would want in everyone who works for someone. Another customer needed a new thermostat, a complicated one with 9+ wires and a heat pump. Tania reached out by text and phone call after hours the same day a quote was submitted. She was extremely helpful in understanding the problem and confirmed with technicians after a picture was sent, recommending options. The installer, Caleb, was knowledgeable and professional, double-checking all wiring and fixing a humidifier issue, going above and beyond. Jason provided excellent service on an HVAC system, successfully diagnosing and fixing the issue on the same day. His promptness and expertise ensured the system was operational again without delay. Polestar Plumbing also did an amazing job, being courteous, on time, and a very good value overall. Customers would highly recommend them to anyone.