Dragonfly Mechanical, formerly Comfort Pros Heating and Cooling, is a dependable company focused on doing things right and making it easy for customers. Unlike others, they don’t pay commissions to their technicians based on repair costs, which ensures honest and fair service. Their team, including office staff and service technicians, is courteous, professional, and respectful of customers' property. They keep customers updated on arrival times and communicate clearly throughout the process. Whether installing new heating and cooling systems or replacing existing ones, Dragonfly Mechanical is a reliable choice for both home and commercial needs. Recent reviews highlight the knowledgeable technicians, excellent customer service, and quick, efficient installations, even during hot weather. Customers appreciate their honesty, professionalism, and the genuine effort made by staff like Crystal, Ross, Austin, Dylan, and Vesna, making them a trusted name for HVAC maintenance and installation. The company also receives praise for its straightforward approach, fair pricing, and sincere care, making sure customers feel confident and well-informed. Staff members are praised for their patience, clear explanations, and respectful attitude, even when accommodating young children during service visits. Overall, Dragonfly Mechanical’s hassle-free service and honest communication have earned high praise and strong recommendations from satisfied customers.
Luis was great! He was very knowledgeable, answered all my questions, and did great work on the toilet and bathroom faucet/sink installation. He was very pleasant and careful to keep everything tidy. Thank you Luis - will definitely be using Dragonfly again!
I'd talked to a few other companies about replacing my water heater, but they were either really expensive, or rude, or both. Gavin was very kind, practical, and gave me a good price. I'll be using them going forward for this project, and for future plumbing needs. They are great!
* (8 days later)Had Gavin come out again for low water flow. I've only been in the house for a month, unfortunately, the kitchen water faucet has been here a lot longer, and it was off-brand, so pretty much at the end of it's lifespan. Gavin tried several things before suggesting a replacement, but that's what I needed in the end. Once again, great customer service and a very fair price. It… read full review
Brad was prompt, courteous,professional and knowledgeable. He explained to us everything he was doing. It was done correctly by code and we're very relieved. Thank you very much Brad
3004 US-40 Ste C, Blue Springs, MO 64015
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