About Dragonfly Heating, Cooling & Plumbing
Dragonfly Mechanical, formerly Comfort Pros Heating and Cooling, is a dependable company focused on doing things right and making it easy for customers. Unlike others, they don’t pay commissions to their technicians based on repair costs, which ensures honest and fair service. Their team, including office staff and service technicians, is courteous, professional, and respectful of customers' property. They keep customers updated on arrival times and communicate clearly throughout the process. Whether installing new heating and cooling systems or replacing existing ones, Dragonfly Mechanical is a reliable choice for both home and commercial needs. Recent reviews highlight the knowledgeable technicians, excellent customer service, and quick, efficient installations, even during hot weather. Customers appreciate their honesty, professionalism, and the genuine effort made by staff like Crystal, Ross, Austin, Dylan, and Vesna, making them a trusted name for HVAC maintenance and installation. The company also receives praise for its straightforward approach, fair pricing, and sincere care, making sure customers feel confident and well-informed. Staff members are praised for their patience, clear explanations, and respectful attitude, even when accommodating young children during service visits. Overall, Dragonfly Mechanical’s hassle-free service and honest communication have earned high praise and strong recommendations from satisfied customers.
Austin and his staff are amazing! We needed a new HVAC system installed due the winds knocking down our old unit ( burned out ).
I called Dragonfly and spoke with Austin at 8:30am to accept his offer and at 12pm we had installers at our home installing our new unit. Thank you Austin for being so efficient and reliable!
100% satisfied. I would recommend Dragonfly to anyone. This is the second time I've used them and for two different types of service calls: plumbing and AC. Each time our tech was cordial, friendly, and very upfront about all of the work needing to be done.
Service was excellent and friendly. Dylan explained everything very clearly and was able to educate us on the proper setting and usage of system. Would recommend Dragonfly Mechanical/Dylan to everyone.