About Dragonfly Heating, Cooling & Plumbing
Dragonfly Mechanical, formerly Comfort Pros Heating and Cooling, is a dependable company focused on doing things right and making it easy for customers. Unlike others, they don’t pay commissions to their technicians based on repair costs, which ensures honest and fair service. Their team, including office staff and service technicians, is courteous, professional, and respectful of customers' property. They keep customers updated on arrival times and communicate clearly throughout the process. Whether installing new heating and cooling systems or replacing existing ones, Dragonfly Mechanical is a reliable choice for both home and commercial needs. Recent reviews highlight the knowledgeable technicians, excellent customer service, and quick, efficient installations, even during hot weather. Customers appreciate their honesty, professionalism, and the genuine effort made by staff like Crystal, Ross, Austin, Dylan, and Vesna, making them a trusted name for HVAC maintenance and installation. The company also receives praise for its straightforward approach, fair pricing, and sincere care, making sure customers feel confident and well-informed. Staff members are praised for their patience, clear explanations, and respectful attitude, even when accommodating young children during service visits. Overall, Dragonfly Mechanical’s hassle-free service and honest communication have earned high praise and strong recommendations from satisfied customers.
Joey and the rest of the Dragonfly team surpassed our expectations! They were knowledgeable, respectful, and timely. Our repair was initiated through a home warranty program which can draw out the process, but Josh was communicative with me throughout the time-span and gave me tips/tricks for getting my home warranty to move quickly.
Awesome experience. Got a same day estimate and had a mini split put in within a few days. Highly recommend these guys! John was great to work with on the estimate and Brad and Mason did a great job on the installation! Answered all my questions and very professional. Definitely give them a call!
Both the dispatcher and the service tech were friendly and responsive to questions. They were able to get a plumber to me on the same day I called. Plumber explained the problem to me, helped work through the warranty claim with my water heater manufacturer, and even showed me how to replace the faulty part when it arrives so I don't need to pay for another service call. They've earned any future business I may have as my go-to plumbing company.