About SERVPRO® of Rochester
SERVPRO of Rochester provides reliable and professional emergency restoration services to the Rochester area and neighboring communities. With extensive training and industry-leading equipment, their team can help overcome various types of damage, including storm, water, fire, and mold issues. Their dedicated staff respond quickly to calls for help, working hard to clean, sanitize, and restore properties to their pre-loss condition. Customers praise their professionalism, respect, and kindness. The workers are very professional and show up promptly. They are a local, long-standing reputable company known for compassion, timely, and high-quality work from start to finish, making them a highly recommended choice for any restoration needs. The team includes skilled professionals like Dominic, Dylan, and Stacy, who go above and beyond to ensure customer satisfaction. Customers have appreciated the honesty, thoughtfulness, and knowledge of staff members like Colin and Daniel, who arrived promptly after emergencies and provided clear guidance. Overall, SERVPRO of Rochester is recognized for their respectful, professional, and thorough approach to restoration, making them a trusted option for any home damage issues.
We had an excellent experience with SERVPRO when we needed fast mold remediation in one of our shower. Their team was professional, prompt, and very respectful of our home throughout the entire process. They explained what needed to be done, worked efficiently, & made a stressful situation much easier to manage.
The crew did a thorough job addressing the issue & left the area clean when they were finished. We really appreciated their attention to detail, communication, and quality of service. We would recommend SERVPRO in Rochester to anyone needing a remediation consultation.
Stacy was wonderful to work with. She helped us every step of the way. She had answers for every question I asked. She really took the time to carefully explain the process with our insurance and what to expect with the restoration process. Thank you Stacy! And thank you Servepro! Servpro is the way to go!
Stacy was fantastic to work with! She was professional, knowledgeable, and took the time to answer all of my questions while explaining every step of the process. Her attention to detail and genuine care really set her apart. She was very reliable throughout all of the uncertainty. It's clear she takes pride in her work and goes above and beyond for her customers!