About Planet Fitness
Planet Fitness is a welcoming fitness center that offers a supportive environment for its members. The staff is praised for their kindness, helpfulness, and personable nature, creating a strong sense of community. Members appreciate the clean, well-maintained facilities and the variety of amenities available, particularly with the Black Card membership. The overall experience at Planet Fitness is described as great, with members expressing satisfaction with the guidance provided by personal trainers and the positive impact on their fitness journey. The gym is known for its excellent customer service, with employees like Reno, Belle, and Luis going above and beyond to assist members. Reno, a skilled trainer, is praised for making the fitness journey fun and inspiring. Belle, a favorite employee, is recognized for her extensive knowledge, encouragement during sessions, and her exceptional work ethic, which has kept the gym spotlessly clean. The signing-up process is also highlighted as simple and easy, thanks to the friendly and welcoming approach of staff members like Luis.
Great location just down the street
I honestly don't know where to start because I'm extremely disappointed. My biggest issue isn't just with this location—it's with Planet Fitness as a whole. When I signed up for my membership, Planet Fitness heavily advertised itself as a 24-hour gym. Now, it seems that most locations in Minnesota are no longer open 24 hours, yet the company continues to market itself that way. That's misleading and feels like false advertising.
Many of us specifically chose Planet Fitness because we needed a gym that fit our schedules, especially those of us who work overnight or have irregular hours. If Planet Fitness is no longer going to offer what it advertised, members...read full review
I go to this location daily. The staff are super nice and welcoming.