About Nail Trix MOA
Nail Trix MOA, located in the Mall of America, opened its doors on October 1, 2020, under new management. The salon has been remodeled to meet State Board codes and COVID-19 guidelines, prioritizing customer service and safety. Nail Trix boasts a team of experienced nail technicians who are dedicated to providing high-quality service and precision work. They showcase the latest contemporary nail styles and aim to create a relaxing atmosphere for their customers. Reviews of the salon are mixed. Some customers have praised the friendly staff, professional environment, and affordable prices, highlighting the excellent quality of service and the enjoyable massage chairs. Other customers have reported negative experiences, including feeling uncomfortable with the staff's lack of attention and communication. Some have also mentioned concerns about wait times and the technician's demeanor. Despite these conflicting reviews, Nail Trix MOA continues to attract customers with its modern approach to nail care and commitment to customer satisfaction.
On August 17th, 2025 around 3pm I wanted to take my friend out for a pedicure for her birthday. We chose Nail Trix. I explained I wanted a basic pedicure ($42) and my friend the gel pedicure ($59 with salt rub, skin removal and gel polish).
The lady my friend had was welcoming and inquisitive. The lady I had would repetitively ask me if I wanted to upgrade to the point of harassment. This is the point I should have walked out. But I wanted my friend to enjoy her birthday pedicure and didn’t want to leave her. When she asked if I wanted gel nail polish she could for $5 more to ensure my polish drys with my friends, so I said fine to the gel polish. She couldn’t...read full review
I had the worst pedicure I’ve ever experienced here, and it cost $77. I didn’t receive a massage, which is usually a standard part of a pedicure. Instead, the technician pushed me into getting acrylic because it was “faster” and promised no extra charge.
The salon itself was filthy—crooked pictures on the wall, dirty floors, and an overall messy appearance. Definitely not a professional or relaxing environment.
The very next day, my heels were cracked so badly they looked worse than before (I’ve attached photos). A professional pedicure should never leave your feet in worse condition. This tells me they either over-filed, skipped proper hydration,...read full review
I would give them 0 stars if I could!! My friend and I decided to get pedicures. My friend also wanted manicure. As we were walking by the lady and her coworker didn’t have any customers. She came out and asked us what we wanted done and said come in! So we sat down. The lady rushed us. For $63 for a 20 minute pedicure all we got was hot towels and a sea salt rub. I went to pay and she had the nerve to ask if I had any cash for a tip. Then my friend was waiting for her finger nails to dry and she asked if I could get her card so she could pay me! After we left my friends finger nails smudged!! If you want to feel rushed and waste your money come here! HORRIBLE!!!