6590 Rockland St, Dearborn Heights
Tue 8AM - 7PM
5.0
★★★★★
166 reviews
“I can’t say enough good things about Alex and his crew.
I called XPower in order to get a quote for installation of several picture lights, a floor outlet, two dining room wall sconces, and a new chandelier. Alex promptly got back to me with a very reasonable quote, and I was happy to learn they have weekend availability. As a professional working in healthcare, I hate to take time off on short notice, as it requires me to have 25-30 patients rescheduled last minute, which is unfair to both my office manager and my patients. Fortunately, XPower is flexible in their availability, which I greatly appreciated.
They showed up between 9:00 and 9:30 AM on Saturday as promised; I did not have to wait around for hours for them like I’ve had to for other contractors. They promptly got to planning how to rout the wiring as I’d requested and got to work. They kept me abreast of their progress while I worked in my yard, and even though they hit multiple snags (to be expected in a 1930s home like ours), they managed to creatively strategize ways to get the work done exactly as I’d asked. Under normal circumstances, I’d expect to simply be told the work cannot be done as I’d like and to be offered some sort of half-baked alternative or worse — to be told that the contractor is going to back out of the job because of the difficulty. Not these guys. These guys are the essence of “Where there’s a will, there’s a way.”
The crew was even happy to add on some last minute work I’d requested, as I had accidentally struck something in my wall the day before when I was installing some wall anchors to hang some paintings and unexpectedly set off a shower of sparks. Turns out I somehow managed to penetrate a live electrical box one of the previous owners had sealed over after they had removed some sconces from the wall. That was a lifesaver.
I can’t say enough good things about this crew. They’re accountable, they clearly care about the work they do, and they’ll do whatever it takes to get the job done. Any time I have any electrical work that needs to be done in the future, I will only be calling XPower, and I will be recommending them to all of my friends and family. I am already planning on having them back to install some more picture lights as well as a recessed media box and recessed outlet for my Samsung Frame TV and soundbar. I’m even considering getting a quote to buy my parents a whole-home generator for their house as a gift, as their power goes out frequently and unexpectedly.
Highly recommended, can’t say enough good things about this team.”
