About LA Fitness
LA Fitness is a gym that provides a variety of amenities at a great value. It offers state-of-the-art equipment, basketball courts, group fitness classes, a pool, saunas, and a Kids Klub. The spacious turf area and new equipment have been praised by members. The staff is friendly and helpful, with employees like Jaelyn making members feel comfortable and welcomed. Personal training services are also available, and the staff's dedication to member satisfaction is well noted. Many members appreciate the clean environment, friendly service, and the recent remodel, which has improved the overall experience. The new equipment and updates have been described as fabulous, creating a welcoming atmosphere for those aiming to achieve their fitness goals. However, some concerns have been raised regarding locker room conditions, such as the need for updates to the locker room, which still looks outdated from the early 2000s. Additionally, members have expressed frustration over the lack of paper towels and proper custodial care, including overflowing garbage bins and infrequent soap refilling in locker rooms. The removal of standing calf raise equipment has also been noted as a significant drawback, as it is a popular piece of equipment for calves. Despite these issues, LA Fitness remains a helpful and welcoming place for fitness enthusiasts.
Facilities are fine but they need to update their onboarding process. I walked into this gym ready to sign up and instead endured a 1.5-hour high-pressure sales pitch that felt unnecessary and exhausting.
The environment was chaotic and aggressive, with the salesperson juggling multiple conversations and interjecting into other sign-up pitches nearby. It felt more like a sales floor than a space focused on health and wellbeing.
Most concerning was being weighed and told my health status. For someone already taking the step to join a gym, this was discouraging and insensitive.
Gyms should recognize that many people, especially women, are navigating real vulnerability...read full review
Preface: For anyone reading these reviews, notice that they only respond to positive reviews. They never respond to criticism. Huge red flag. As a paying member of this gym I'd love to see you guys take accountability and respond to people's wishes and criticisms of the gym. Let us know you're working for us.
Great job on the remodel guys. This gym has been great ever since the remodel when it comes to the new equipment. Its better than ever but there are a few issues. Some of them unfortunately cant be fixed unless they expand the building.
First of all, the new squat racks are amazing except there are no mirrors to check your form.
The cable machine...read full review
Been here for a few years. New remodel is super nice! Staff is laid back and helpful. No idea why they didn’t remodel the locker room with the new look though. Definitely needs an update it’s from the early 2000s all original.