Reviews for Factory Service Specialists Inc.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.2/5Factory Service Specialists Inc.
1211 Chicago Rd, Troy
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I have now used this company twice to repair my 20-year-old Sub-Zero refrigerator / freezer, and they have been extremely responsive, honest, and timely--can't ask for anything more. Since the unit is very expensive it was great that we didn't have to replace it and found a company that doesn't charge more just because we own that brand. Thank you much to Eric and Jim for your services!Services: Refrigerator/freezer repair
They do a great job. I have used them several times. Mal is Da Man! Comes out, is professional and personable. Fixed my SubZero and even came back a day later because the light coming on, tweaked it and haven't had a problem since.
Extremely efficient and knowledgeable. I had 2 previous service companies out to repair my Thermador oven with no success. I was referred to This company from a friend and very thankful i was. They repaired my range and my Sub Zero all in the same trip.My only request would be for opening up Saturday service for customers that work all week.