Home Instead, Home Care Services of Rochester

I actually was not needing home care, but was looking for a service to provide a nurse pro tem to help with a medical procedure. I was surprised there weren't many such providers available and was fortunate enough to be directed to Home Instead. The onboarding was quick and painless and Home Instead booked me with their CNA Aishah who got me to and from my appointment on time as requested and also followed up afterward. I appreciated the Home Instead team's prompt assistance and look forward to doing business with them again.

We have had the pleasure of working closely with this private home care company by providing transportation services for their clients, and we’ve been consistently impressed with their dedication and professionalism.

Their team truly values the care and well-being of each patient. From clear communication to thoughtful coordination, they ensure that every client is treated with dignity, compassion, and respect. It’s evident that patient safety and comfort are always their top priorities.

As a transportation partner, we appreciate how organized and responsive their staff is. They work seamlessly with us to make sure clients arrive safely and on time to appointments,… read full review

I have personally worked with this incredible private home care company as they provided stellar home care for my mother for a couple of years before we moved her to a memory care community. The Home Instead caretakers that came to do cleaning, cooking, and companionship for my mother were very helpful and helped to ease the burden of dealing with Alzheimer’s while she was still living at home. I highly recommend Home Instead!