About Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. Company, provides a blend of customer experiences. Many customers highlight the friendly and helpful staff, noting the thoroughness of the eye exams and the professionalism of the optometrists. Dr. Pelton is particularly praised for his precision. While some reviews mention concerns about upselling practices and communication regarding costs, most customers feel that their issues are addressed satisfactorily by management. The staff is recognized for their attentiveness and ability to understand individual vision needs, helping customers choose frames that fit their style and budget. The clinic offers a wide selection of eyewear with many stylish options, ensuring that most customers find exactly what they are looking for. Overall, despite a few complaints, Rx Optical is committed to customer satisfaction and aims to ensure everyone leaves happy.
Aubrey was great today, she has a great sense of humor and very professional!
She kept a smile on her person the entire visit- even helpful with choosing new frames, my son didnt find anything he liked on display, so she went to the storage and brought out some different styles and we found a good fit!
Thank you Aubrey-
Paige and Aubrey are just the most wonderful people I could have ever been helped by. Outstanding customer service AND knowledge! So friendly, made a some what stressful situation fun and full of laughter. Thanks for a great experience!
Aubrey was so great at doing all the test and being able to explain everything to me! Very sweet and personal. Haley helped me pick out some glasses and explained all the extra little details. Overall pretty great experience.