About Family Health Center
Family Health Center (FHC), established in 1971, is dedicated to providing comprehensive, patient-centered health care to the community. Their wide range of services includes medical care, family practice, pediatrics, internal medicine, obstetrics/gynecology, immediate care, laboratory tests, screenings, dental care, behavioral and mental health, medical social work, substance use disorder treatment, medical-assisted therapy, physical and occupational therapy, WIC program, pharmacy, and emergency prescription assistance. The center also offers bilingual interpretation and financial support to ensure accessible care for all. Patients generally find the staff to be friendly and caring, from security to providers, with many praising the excellent service. Some patients have had positive experiences with specific providers, noting thorough diagnoses and helpful treatment plans, especially for chronic pain and other health issues. The facility is appreciated for its kindness, respect, and genuine concern, especially when patients are unsure or feel their symptoms are urgent. However, concerns have been raised about equipment sanitation and safety, with reports of equipment not being sanitized properly, which poses health risks. Additionally, staff attitudes vary; some patients feel nurses sometimes exaggerate job difficulties or complain about workload, which can impact the experience. Overall, FHC is valued for its effort to serve a diverse, Medicaid-covered population, providing essential health services with compassion, despite occasional challenges.
I called yesterday. Today I had an appointment. I got on a sliding scale so it was only $15 for my appointment and they got me my medication a few minutes later. They also, for free, helped me with DHS paperwork. Everyone was incredibly friendly. They are life savers. Highly recommend.
I've always had a decent experience here with my grandchildren doctors usually really nice sometimes you can tell they're short-staffed so some people are frustrated sometimes I got a little frustrated today because I called this morning to reschedule an appointment for my grandson because he's sick and no one answered the phone at all and I was on the phone listening to music for 35 minutes now you'll have a no-call no-show but I put in the effort I recorded it on my phone what can you do they must not have adequate Staffing other than that you guys do great
I see alot of negative reviews here. My first experience at the family health center was terrible. I came back again to see if another person could help, I found the best doctor and therapist I've had in my 32 years of life. My experiences with the doctors Dan and Amanda and the therapist Kalica, I couldn't recommend anyone else better, they helped save my life and are truly great and compassionate people. I hope this helps someone out there, and always remember there's more than one doctor there and in my humble experience I couldn't ask for anymore from the 3 members I listed. They truly careππ½ππ½ππ½