1-800-HANSONS is a home improvement company that specializes in the installation of replacement windows, vinyl siding, roofing, and gutter guards. The company prides itself on providing high-quality products and installing them with the same care as if they were putting them in their own homes. They also offer a Lifetime Guarantee for any necessary service or problems that may arise with their products.
Customers often praise the installation process for vinyl windows, highlighting the politeness, friendliness, and knowledge of the crew. The installers are described as kind, professional, and making the experience feel personal. They are also commended for their responsiveness, attention to detail, and thorough cleanup after installation. Many reviews mention that the crew works efficiently, often arriving early and completing the job promptly, which helps make the experience smooth and stress-free.
In addition to the installation, customers appreciate the company's approach to sales. The sales representatives are seen as straightforward, knowledgeable, and honest. They explain everything clearly, answer questions, and avoid pushy sales tactics. Customers value the no-nonsense approach and feel that they receive the best prices possible, making the process pleasant and transparent.
While the overall experience is positive, some customers have noted issues with the ordering and delivery process, such as long wait times, communication gaps, and occasional problems with order accuracy or size. These delays and miscommunications can lead to additional costs and frustration.
Overall, 1-800-HANSONS provides high-quality home improvement products and professional installation crews that are highly praised. The company's focus on customer satisfaction, honesty, and professionalism makes it a reliable choice, though improving communication about orders could enhance the experience further.
Joe was very knowledgeable and kind. He gave us several options to choose from. He helped us get approved for our new windows at a really Awesome Price. He didn't have any problems with our overly friendly English Bulldog and cat that wanted to make bed in his bag. 😆
We called Hansons hoping to obtain quality windows at a reasonable price. We came to an agreement to purchase 11 Smart Choice windows. Now we are just waiting for the windows to be ordered then installed and can update this rating when complete. Hoping is saves on our energy bills.
Fantastic Roof replacement! We recently replaced the roof on our house and decided to use Hanson's for the job. They have a very good reputation and they are not a fly by night company. We had a very positive experience from the initial meeting to the very thorough cleanup after everything was done. The materials they used were very high quality, with a very good warranty. The installation team was very well trained and did a terrific job. I absolutely know that our roof will last for many many years. I would highly recommend them to anyone who is looking for a company who has been around for many years, offers a fair price and uses high quality materials!!
6475 Technology Avenue Ste East, Kalamazoo, MI 49009
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