About Henry Ford OptimEyes - Grosse Pointe Woods
Henry Ford Optimeyes offers optometry and ophthalmology services in one location, including well-vision exams, diabetic eye exams, and treatment for eye problems like glaucoma and cataracts. Family eye care is provided, along with a wide selection of glasses, designer frames, and contacts. Special pricing is available on children’s glasses (14 and under), with free eyeglass adjustments and repair work. Outside prescriptions and most vision and medical insurance plans are accepted. The staff is friendly, knowledgeable, and attentive. The visit is smooth, professional, and informative from start to finish. The clean, bright showroom has frames in all price ranges. The reception desk is usually buzzing, but staff greets customers and is fast and efficient. The nurse and doctor are friendly and attentive to what patients say and the implications on eye health. Dr. Hume has facilitated impactful changes by identifying issues before they become problems. The patient advocate Christine is amazing, patient, sweet, and helpful, walking customers through the process. The entire staff makes patients feel welcome. Awesome personal customer service is provided, with staff working with customers and having patience. The team helps save money on expensive glasses.
Great help getting in to see the doctor on the day I called and spoke to Darius. Doctor Humes was very helpful in diagnosing my issue and giving detail directions to solve my problem.
The staff were very courteous and professional. The optometrist was great. I’ve been coming here for over two years and have no complaints. The even have a nice selection of glasses.
All around Excellent and Professional Customer Service. The medical staff provided a clear explanation of all tests and results.
The Doctor has an excellent professional reputation and she is also kind, and friendly. The entire office is clean, bright, and relaxing.
This is my second pair of glasses at the Mack location.