Peak Heating and Cooling

Peak Heating and Cooling Inc. is a business that provides HVAC services in Grand Rapids, including AC repair, AC installation, furnace repair, and heater repair. They also serve Grandville, Wyoming, Rockford, and Ada. The company offers maintenance services to keep comfort systems running at peak performance and to prevent emergencies. Many customers have shared positive experiences with the company's services. One customer praised the excellent customer service provided by technicians during their new furnace installation, highlighting their helpfulness, politeness, and timely completion of the job. Another customer mentioned the professionalism of staff while working on their AC and furnace system. The installation process was described as top-notch, and the customer felt reassured about their urgent need for a dependable HVAC system. Fernando was noted for his quick and clear explanation of the costs involved, which helped the customer understand their investment. The new system was installed promptly, and the crew was commended for cleaning up after themselves and explaining how to operate the system. Additionally, a technician named Max and Nolan provided professional service after initial frustrations, showing good professionalism and helpful advice. A recent service visit involved a representative checking a furnace for winter, who was polite, explained everything in detail, and provided the service at no cost. Customers also found it very easy to deal with the company; one was amazed at how quick and smooth the furnace installation was, with three young technicians completing the work efficiently. Overall, many customers are happy and would recommend Peak Heating and Cooling Inc. However, there have been some negative experiences as well. One customer expressed disappointment and concern about a gas leak and the performance of a furnace and water heater installed just over a year ago. They were upset about the high cost of dispatching a service technician and the potential labor costs. Despite this, the company has stayed in contact with the customer and has sent technicians to address their issues. In summary, Peak Heating and Cooling Inc. provides HVAC services, including AC repair, AC installation, furnace repair, and heater repair in Grand Rapids and surrounding areas. Many customers have had positive experiences with the company's technicians, while some have faced challenges with the performance of installed equipment. The company is actively working to resolve these concerns.