About Infusion Associates
Infusion Associates, also known as Vivo Infusion® Grand Rapids, is a Joint Commission-accredited infusion center located in Grand Rapids, MI. The center specializes in physician-prescribed IV therapy for chronic conditions such as asthma, Crohn's disease, and multiple sclerosis. Reviews highlight the great, attentive nurses and a clean, calming environment that makes patients feel welcomed and cared for. Most patients report smooth infusion experiences with no side effects. However, some have mentioned longer wait times beyond their appointments. While the staff adheres to safety protocols, including wearing masks and gloves, there is a minor concern regarding patients playing videos on their phones, which can be distracting. Overall, Infusion Associates is highly recommended for its professionalism and compassionate care.
The Vivo team is caring, professional and compassionate. From the front desk reception to the last encounter with the nurses. You feel welcomed and know they have you covered.
Always a welcomed smile and calm relaxed atmosphere. This team works exceptionally well to ensure that you experience Excellent Healthcare! They are truly ambassadors for quality! You seldom find these days in Healthcare. Believe me I know having had a career as a Healthcare Executive for fifty years! Thank you.
My experience at Infusion Associates was very positive and I highly recommend this practice. Not only was the procedure state of the art but the staff was knowedgeable, considerate and helped one feel as comfortable as possible.The setting itself is calming, and I remain very thankful for my infusion treatment at Vivo Infusion Asssociates.
My experience was pleasant, my only concern was that they did not help me to get my recliner up so I could be comfortable, I sat there for 1hour with my feet down and the IV in my arm, everyone else in the building had their recliner up!!!!!