About Infusion Associates
Reviews for Infusion Associates
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Infusion Associates, also known as Vivo Infusion® Grand Rapids, is a Joint Commission-accredited infusion center located in Grand Rapids, MI. The center specializes in physician-prescribed IV therapy for chronic conditions such as asthma, Crohn's disease, and multiple sclerosis. Reviews highlight the great, attentive nurses and a clean, calming environment that makes patients feel welcomed and cared for. Most patients report smooth infusion experiences with no side effects. However, some have mentioned longer wait times beyond their appointments. While the staff adheres to safety protocols, including wearing masks and gloves, there is a minor concern regarding patients playing videos on their phones, which can be distracting. Overall, Infusion Associates is highly recommended for its professionalism and compassionate care.
My experience was pleasant, my only concern was that they did not help me to get my recliner up so I could be comfortable, I sat there for 1hour with my feet down and the IV in my arm, everyone else in the building had their recliner up!!!!!
Vivo Infusion is exceptional from start to finish.
From the moment I walked in, the staff made me feel welcomed, comfortable, and genuinely cared for. The environment is clean, calming, and beautifully maintained, which immediately put me at ease.
My infusion was explained clearly, the process was smooth, and the team made sure I was comfortable the entire time. Their professionalism, attention to detail, and compassionate care truly set them apart. I felt refreshed, supported, and confident that I was in excellent hands.
If you are looking for a place that combines expertise with a warm, personalized experience, Vivo Infusion is the one. Highly recommended.
I have had two infusions so far six months apart. Both experiences were very positive. All were also very personable, professional and understanding. But I was also informed that they will no longer be handling this type of infusion. This location was really convenient and quick.