About Design 1 Salon Spa Cascade
Design 1 Salon Spa, with five locations in West Michigan, offers a variety of personal services in a modern and trendy atmosphere. Customers have praised the expertise and knowledge of specific service providers, such as Emily E and Austin. Emily E is commended for her exceptional skills in facial services, with one customer expressing it as the "best facial" they've ever had. Her ability to provide recommendations without pushing for sales is also appreciated. Austin is highly recommended for haircuts, highlights, and color. His love for his craft, care for clients, and delightful personality are highly appreciated, making every appointment a joyful experience. Overall, Design 1 Salon Spa has a team of dedicated professionals who are passionate about their work and prioritize customer satisfaction.
Emily E. Does an amazing Job. This is my third time back and she has always been able to provide me with the knowledge and expertise I have been looking for. While also recommending products that might be useful, but not pushing for a sale.
You can tell she has amazing technical skills, and loves what she does. Everyone support her.
Hard, and honest worker.
I cannot recommend Austin enough! In addition to the perfection he performs with my haircuts, highlights, color . . . every interaction, every appointment is a complete delight. His love of his craft, his care for his clients, his knowledge are incredible. His personality and energy are just added benefits to my hair appointments. Simply the best!
I feel the ladies at the front desk could use some training in how they treat the customers. The last 3 times the same lady was very snide with her responses. Or would ignore when I spoke.
Now my stylist Jerica is an absolute sweetheart. She’s very professional and knows her stuff. Listens to your wants and gives helpful thoughts and inputs if you ask. Always makes you feel so beautiful. She’s very professional, always on time and so careful.