About Bel-Aire
Bel-Aire Heating & Cooling, established in 1961, is a leading provider of heating and cooling services in Grand Rapids, MI, known for its commitment to customer satisfaction. Their team of experienced technicians and comfort experts ensures high-quality service and reliable solutions for all HVAC needs. Recent reviews highlight the exceptional service provided by technicians, who are prompt, polite, and knowledgeable. Customers appreciate their thorough inspections, willingness to answer questions, and helpful suggestions, which build confidence in the services received. One technician quickly put a customer at ease when fixing a plugged drain and spent extra hours repairing a line, making sure the system was back in perfect shape. The technicians are described as nice, helpful, and honest, often making recommendations without trying to sell unnecessary products. Bel-Aire's combination of professional expertise and excellent customer service solidifies its reputation as the top choice for heating and cooling in the greater Michigan area.
Kia is always very kind and helpful when I call. I appreciate her outstanding customer service skills! Our tech Isaac is also great! Thank you both for trying your best to help our office!
I recently had a new water heater installed. I was not happy with the results the first time. I heard the man on his phone saying he did not have enough copper but would figure something out. When I went down to see the installation, I asked why he had moved it so close to the furnace and he said it was ok. The next week you came out to do my air conditioner inspection. That man was very nice but told me he couldn't pull the filter out because the water heater was too close. He assured me he had called this in and someone would call to schedule moving the water heater. A man named Tom came and did a very nice job moving the heater away from the furnace.
Had air conditioning service today by Jared Mallory.He did a excellent job in explaining everything he had done.Also had a lot of patience and knowledge with questions I had. 5 stars all the way!!!