1-800-HANSONS is a trusted home improvement expert that provides high-quality replacement windows, vinyl siding, roofing, and gutter guards. They pride themselves on excellent customer service, with salesmen and consultants who are friendly, easy to work with, and knowledgeable about their products. Their lifetime guarantee on products and labor is a major benefit, giving customers peace of mind. The team at 1-800-HANSONS works hard to find the right deal for each customer by providing clear explanations, flexible pricing, and prompt follow-up. Customers often recommend their services, especially for general window replacement. Salespeople are professional and accommodating, explaining what is needed without wasting time. They communicate well from the initial sale to installation day. The installation crew arrives prepared, doing a clean and professional job with good prep work and skilled installation. The roof installer handles everything from tear-off to final shingles with excellent clean-up. The process is very professional from the first call through to installation, making the experience smooth and reliable.
I recently had 21 windows replaced in my house. I'm absolutely thrilled with how well they turned out. It's nice to actually find a company that does quality work these days. I highly recommend!!
My sales rep, Kent, has been spectacular to deal with. The customer service I've received from him is the best I've ever had. Even now after the windows have been done for over a month, he immediately gets back with me to answer any silly questions I have. Very impressive.
I am reviewing only the beginning stages of our journey. Sam, our initial contact has been great answering questions, listening to our needs etc. I will update as our journey continues. This is what we are working with...
Kent called us to let us know he was on his way. He then took his measurements and then explained the process along with payment options. He then answered all our questions. The whole time having a smile on his face. Felt like I was talking with an old friend.
4155 40th Street Southeast, Grand Rapids, MI 49512
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