21800 Haggerty Rd #115, Northville
Fri 8AM - 5PM
4.9
★★★★★
91 reviews
“Homestead was brought in to the independent living at Oakmont in Livonia, where my family member resided, to replace the previous company and I'm so grateful. The previous company did have some staff that were absolute angels and I wish they could have stayed to work for Homestead. However, the new supervisor, Shereen, is a big factor in the improved care my family member received and the fact that we began getting what we paid for consistently, unlike the previous experience. But it's been more than that. I no longer hear complaining about the work they're expected to do, or about the residents when I walk by the break room. A family friend who also lives there, when she pushes the button for assistance, isn't told she'll have to wait for the next shift for help and is consistently treated kindly by everyone who helps her now-also unlike the previous company. It's difficult to leave a family member in the hands of someone else when they are vulnerable and, so far, Homestead seems to be delivering the kind of care we expected when we first enrolled in the extra care services.”