About Mitch the Plumber
Reviews for Mitch the Plumber
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Mitch The Plumber is a locally owned and operated plumbing business serving Washtenaw County since 1979. The company emphasizes customer service and believes that outstanding service at competitive prices leads to customer retention and referrals. Many reviews highlight the expertise and helpfulness of the staff, particularly a technician named Jacques, who is praised for his knowledge, patience, and thorough explanations. Customers appreciate that he offers honest recommendations without pushing unnecessary services. Another technician, Devon, is recognized for his exceptional work during a sink installation, where he identified a gas leak, prompting immediate action from another team member, Jeremiah. The overall service is described as excellent, with technicians demonstrating superb workmanship and a friendly demeanor, even making efforts to accommodate pets. Clients express high satisfaction with Mitch The Plumber, stating they look forward to working with the team again and highly recommending the business for plumbing needs.
Jacques was exceptional. Honestly a joy to work with. Consummate professional, kind, willing to go the extra mile. Great at what he does and how he does it. I will never use anyone else other than Mitch.
Jacques at Mitch The Plumber has worked in my house before. He is excellent. He explains everything he does and why it is important. His recommendations are spot on and he is not just trying to sell me something I don’t need. I trust him and Mitch The Plumber completely.
We called on the recommendation of neighbors. They were right. Jacques came out and did great diagnostics, superb workmanship, showed me exactly what was done, and was great with our dogs.