Northern Light Family Medicine and Residency

Medical Clinics

895 Union St Entrance C, Suite 12, Bangor, ME 04401

About Northern Light Family Medicine and Residency

Northern Light Family Medicine and Residency offers a mix of experiences. While the doctors and nurses, especially Nurse Sasha, are praised, the front office staff can be slow and lack customer service skills. Patients face long hold times and a lack of urgency, which can make the overall experience frustrating despite the quality of medical care.

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Northern Light Family Medicine and Residency
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Reviews for Northern Light Family Medicine and Residency

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  • Feb 2026

    Dr. Lutwack recently delivered my baby, and it was a wonderful experience. I can’t thank him enough. He did a great job working alongside and collaborating with the other medical professionals as well and my birth went as smooth as I could have ever asked for. I would definitely choose family medicine and residency again.

  • Sep 2024

    There's a few great doctors here. The rest are pretty strange themselves. They use "not concerning health issues" a lot when asked for a second opinion it was my own PCP. Seems like a lot of strangeness is at NLH but there are genuine heros here too. "They walk amongst us" comes to mind.

  • Jul 2024

    Doctors great, love the nurses, OBGYNs great.

    The service with the secretaries are not great. Long hold times (20-30 min on average) , most are slow on the keyboard and not experienced with their computer skills. No urgency. And lack customer service skills. Takes forever to check out after appointments.

    THE NURSE SASHA IS SOOO GREAT! Love when we get her!

    Over all I love being a patient here for both me and my son. But hoping to see some improvements with the front office.

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Location

895 Union St Entrance C, Suite 12, Bangor

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