Water Heater Installation/Repair in Pasadena

“Alex and Frank came to my house multiple times on different occasions and was nice to me and my grandmother. Alex helped my grandmother understand everything that was wrong with our plumbing.“

“Excellent diagnosis and workmanship were done by the plumber, David. It was a pleasure to know Chesapeake Plumbing had such skilled, competent, technicians on its staff.“

“They made the entire process easy as can be! The quote they gave me matched the total of the job. No hidden charges or fees. Not only did Ryan show up on time, but finished in the window that was given as well. Overall a great experience and would absolutely use again for all future needs!“

“1st Choice has been to our house several times and the work is always the highest quality.“

“Top notch experience from initial contact until job completion. Jess was so helpful and courteous when I called to set up my appointment. Zach and Nick arrived and were very thorough in the explanation of our options for a new hot water heater. They did a great job installing the unit, cleaned everything up, and made sure that we understood how to utilize the new hot water heater. Excellent experience all around. I highly recommend This company for all of your plumbing needs.“

“Had water Back up in my commercial building a couple of times Called this company out to camera the line was told $450.00 was the cost. The gentleman arrived and and said he can't camera with water in the line in which I was never told this and had no clue. Had my workers there and said OK give me 5 min to dig hole and let water out he left called him and he said I couldn't wait and I cant come back for a couple months I need my job done this week I cannot wait a couple months and was told o' well good luck try to reach out and find another company by the office after I paid $175.00 and was told no refund“

“We received a next day appointment after our call regarding a recurring clogged toilet/backup problem. Josh responded promptly at the time promised. He was extremely knowledgeable and took the time to ensure a thorough examination of the affected system. He explained everything to us in detail, demonstrated the utmost integrity, and represented his company positively. It was a refreshing change from most in the home service industry. Benjamin Franklin Plumbing has secured a new client for our plumbing needs! Thank you for exceptional customer service! Clif & Debbie K (Annapolis)“

“Highly recommend. We had a significant sewer line issue at our property that needed a full replacement, and they handled it quickly and professionally. Communication was excellent from start to finish, and they were very flexible with scheduling.

They did exactly what they said they would do, stood by their work, and made sure everything was completed properly. It was not an easy job as they did most of it in the cold and rain, but they completed it with the highest professionalism.“

“I just had my heat pump repaired. Universal was fantastic! My tech, Arlene, was friendly, efficient and talented. She went above and beyond to make sure the system was in good working order for the summer. Office manager, Lisa, was responsive and helpful. I highly recommend them!!“