Reviews for PetSmart

Nov 2023

Today I was helped by one of the best managers when she could've told me to return next time since they had not that many people working. But she went out of her way and I will never forget her going above and beyond
Sep 2023

I have had issues lately with getting my chow groomed and trimmed nicely. Today Shanelle, manager, groomed him and he looked great. I just want to commend her on doing a wonderful job. We were very pleased. Hope Shanelle stays around for awhile. Employees change often so those who do a great job are gone when we return and the new person doesn't really know what's needed. Shanelle in Owings Mills store made an bad situation a great one.Thanks,
Aug 2023

My wife and I visited to look at potential pets. The store was well-kept and clean, the staff nice and friendly and the pets varied. We had a nice time looking around, especially watching the kittens play and run around. We'll definitely be coming back in the future.