We’ve called them twice. The first time was for our downstairs unit which wasn’t heating. They came for free and quoted $7k to replace the unit with a decent brand. We went with our contractor’s friend for $5.3k but Eli’s quote was better than Tucker’s ($25k!). When our upstairs unit stopped cooling a couple months later, they came out for $115 and found a loose wire to reattach. I was very thankful they didn’t automatically quote replacing the unit. And they came same day. They’ll be my go-to in the future.
We’ve called them twice. The first time was for our downstairs unit which wasn’t heating. They came for free and quoted $7k to replace the unit with a decent brand. We went with our contractor’s friend for $5.3k but Eli’s quote was better than Tucker’s ($25k!). When our upstairs unit stopped cooling a couple months later, they came out for $115 and found a loose wire to reattach. I was very thankful they didn’t automatically quote replacing the unit. And they came same day. They’ll be my go-to in the future.