About CroppMetcalfe
Parker Pearce Service Experts has been serving the Montgomery County and DC Metro areas since 1953, offering HVAC and plumbing maintenance, installation, and repair. Customers appreciate the punctuality and professionalism of their technicians, who are very professional and efficient. The company also provides an Advantage Program for two maintenance visits per year. Reviews highlight the effective service and helpful advice given. The service tech, sales rep, and installers are all polite, knowledgeable, and efficient. Recently, technicians were praised for their quick work on installing a new air flow exhaust in a child's room while the child was at school, and for repairing a fan as well. Customers have noted that the technicians are honest and easy to have in the house. Blad and Maynard are particularly recognized for their professionalism and thoroughness. Overall, Parker Pearce is wonderful and is recommended for their quality service and commitment to customer satisfaction.
James Morgan called tin advance to notify us of his expected arrival, which was at the start of the 4 hour appointment window. He was polite, personable and professional in his interaction and quite thorough and efficient in his inspection of our hot water heater system. We appreciated that James recommended adjusting the temperature setting to minimize our utility expense, given our low usage James is a terrific ambassador for the brands of CroppMetcalfe and Service Experts as regards providing excellent Customer engagement and beyond satisfactory service and he should be recognized for such. Thank you.
Very knowledgeable, competent technicians. Highly recommend them.
Updating older review - have used them in the years since the earlier review and always a positive experience.