About Design Flow Heating & Cooling LLC

Design Flow Heating & Cooling LLC is a company dedicated to providing its customers with the most compelling heating and cooling experience possible. They strive to offer accurate and timely solutions to their clients' service and installation needs. The company's core values include satisfying customers through polite, professional, and knowledgeable service, honoring their commitments, and taking accountability for their actions and quality of work. Customers have praised Design Flow's excellent service and installation work. They have described the company's technicians as knowledgeable, efficient, friendly, and patient. Clients have appreciated the detailed explanations and the overall trustworthiness of the Design Flow team. The ladies on the phone are very personable and helpful. Everyone in this team has passion for what they do while providing excellent customer service. It was a pleasant experience from the beginning until the end of the job. They are a great company that is easy to work with, with quality work and great people. Brian, the owner, walked through everything and responded quickly with thorough answers. The team did an excellent job on install and were thorough and courteous. The tech was on time, knowledgeable, courteous, and efficient, finding and fixing the issue with the AC quickly.

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Reviews for Design Flow Heating & Cooling LLC

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  • Jan 2025

    We had no heat on a day that was 2 degrees with wind chill! Called Design Flow at 7 am, spoke with a live person, recieved a call back for technician availability within 10 minutes. They told me arrival between noon and 2 pm. Technician (Sammy) arrived at about 1:30 and had our heat up and running by 2:00 pm. Sammy was friendly and very knowledgable! When the need arises, I will call again!

  • Oct 2024

    I had a great experience with this company. Their customer service for the beginning until the end of the job was a pleasant experience. Brian was great and answered all my questions. Michelle coordinated the dates for the installation and she was very helpful. Mike and Hunter had installed the ductless hvac units. It was a pleasure working with them. Everyone in this team has passion for what they do while providing excellent customer service. I would highly recommend Design Flow.

  • Jun 2024

    Brian is excellent with explaining information and offering advice. He was thorough and honest. I highly recommend Design Flow Heating and Cooling!

Hours

Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards

Location

5975 Exchange Dr Suite C, Eldersburg

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