About Griffith Energy Services, Inc.
Griffith Energy Services, Inc. has been delivering home heating fuel and providing furnace and air conditioning repair, maintenance, and installation for over a century in the Mid-Atlantic region. With 12 convenient locations, they offer automatic fuel delivery and quick response for heating or cooling system breakdowns. One customer praised the excellent service from a technician during an annual inspection, who not only fixed their oil fired hot water heater but also suggested a heat pump hot water heater for better financial sense. Another customer highlighted Patrick, a senior technician, for his amazing problem-solving skills with major boiler and burner issues. Patrick and another technician, Marty, were noted for their communication and commitment to resolving the issue, even though it took a few weeks. Additionally, Patrick was recognized for his helpfulness and knowledge when addressing a heating unit problem. While there have been some mixed experiences, particularly regarding communication about furnace issues, Griffith Energy Services continues to strive for customer satisfaction.
The technician thoroughly diagnosed and resolved the issue with professionalism and expertise. Another HVAC company visited nearly two weeks earlier and failed to fix the problem, clearly lacking the knowledge and experience needed.
This has been the most honest and reliable HVAC company I have ever worked with. I will gladly continue recommending Cecil & Sons LLC to my friends and family. Whether I’m going through my home warranty company or paying independently, this is the only company I want servicing my home.
Their customer service is outstanding, and the technician, Hugo, was exceptional — highly knowledgeable, experienced, and professional....read full review
Professional and knowledgeable; both technicians (i.e., Lee Smith and Travis (?)) were efficient and informative on the installation of the AprilAire 800 in-line humidifier system ...a great service team. Very satisfied with their work!
We had a wi-fi thermostat problem that was very difficult to diagnose...and repair. Lee came out to offer his assistance and solved the problem in under an hour. A seasoned, experienced and professional technicians is what we needed...and what we got. Good job, Lee!