Alco Appliance Inc

Mar 2023

Jason came out in our scheduled window. Off the bat, he was courteous, knowledgeable, and well prepared. He not only repaired the problem (blower wheel), he checked all the other components to make sure they were in good condition. Turned out one of my heating elements was broken and he was able to fix that too. Kudos also, that my dryer is a 1964 GE (yes, 1964) model and they carry parts for older dryers. I highly recommend them and plan to use them in the future for any needs.Service: Dryer repair

Oct 2020

Just amazing. In this day and age where most places are incompetent and try to upsell instead of fix, this place exceeded my expectations and set the bar even higher.Quick. Great value. Great job. Great customer service. I'm as picky as they come. So impressed. I'm a customer for life now.

Aug 2020

Our washer stopped operating on Sunday, I called Alco on Monday, and they were able to come on Wednesday. Their practice is to call on the morning of the planned visit to provide a 2-hour arrival window. (No waiting for hours on the day of a service call.) and Jason arrived just before that window, masked and gloved. We maintained the social distancing protocol, and he quickly found and fixed the problem. In addition, he advised me on other maintenance important to keep the washer in good shape. Both he and their office were efficient and friendly. Excellent experience!