About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 6PM
PetSmart is a pet supply and services retailer offering a wide selection of products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Their stores have a varied range of products, and some locations provide additional services such as dog training, pet grooming, pet boarding, and adoption. The staff at PetSmart are generally friendly and helpful, with many customers praising the polite and courteous service. Customers have reported positive experiences with the grooming services, highlighting the care and kindness shown to their pets, including the Fabulous FeeBee and Shorkie. The store features online shopping with in-store pickup, allowing customers to conveniently shop and pick up their purchases within two hours. Many customers appreciate the quick service, as seen in their interactions with helpful staff, who strive to ensure a great experience.
Ordered a dog wading pool online and went to pick up in store. The cashier couldn't find the slip even though the pool was sitting right there and I pointed to it, she couldn't process without the pull slip and she said I'd have to pay for it. I said it's already been paid for so she went to get the manager and long story short he had already pulled it and just failed to put the slip in the right place so the cashier couldn't find it. So the pool I pointed to was actually mine and the manager had just made it confusing by not filing the slip. Not a huge deal and everyone was polite and helpful, I will be back and I visit this and other PetSmart locations semi-regularly.
Thank you Ariel B, you did such an amazing job grooming our golden today!!! I was so impressed with your hard work, and to have her done in 2 hours wow!!! At other locations it usually takes 3-4 and she never looks as good as she did today! We will be back to see you ❤
Emily and Samantha are professional, incredibly talented, and have the sweetest energy. They make the whole experience feel so comfortable and welcoming, and I know my dogs are in the best hands possible with them. It is rare to find people who are this skilled and caring. They truly go above and beyond in every way when they work on my dogs. Their work is flawless, customer service is amazing, and they somehow make my dogs look like an actual show dogs every time.
Grimmy and Zoso love coming in for a visit to see some of thier favorite people.