About Fawcett Energy
Fawcett Energy is a full-service home heating oil company serving families across Massachusetts since 1894. They have local offices staffed by friendly customer service professionals and a fleet of fuel delivery trucks and service vans, ready to provide personalized attention and fast local response whenever needed. Customers praise the company's knowledgeable, kind, and professional technicians, who are persistent and thorough in resolving even the most difficult issues. Fawcett Energy is known for maintaining customers' old and challenging heating systems at reasonable rates, and for their rapid emergency response, often arriving within 15 minutes, day or night. Despite a few minor issues, the overall customer experience with Fawcett Energy is overwhelmingly positive, with the company consistently delivering excellent service for decades.
Fantastic job done by multiple techs. It was a difficult job where the issue was difficult to resolve, but all of the technicians were persistent and thorough and did a fantastic job of finally solving the problem.
I had to have my radiator lines purged because I had air in the lines. The air releaf valve was not opened fully which caused the problem. Shouldn't this be checked out when you get your annual maintenance?
I am scratching my head why Fawcett doesn't have all 5 star reviews! Our family has used them for decades, and each and every technician, each and every person that answers the phone is knowledgeable, kind, patient, professional. We have a wicked old boiler system in our basement, and Fawcett maintains it at incredibly reasonable rates. Have an emergency? They are there within 15 minutes any time of day or night. And they go the extra mile on every job. We have never had a mediocre experience with this company, let alone a bad one. Thank you!