We had water leaking into our basement, but weren’t sure why. Devin and Zach were efficient and professional, quickly troubleshooting and diagnosing the problem, (a huge crack in a drain pipe that ran from the second floor on down) and getting the pipe replaced, as well as fixing a loose seal on a toilet. It was a big job, but kept me informed every step of the way.
About Pioneer Valley Environmental
The Pioneer Valley Environmental is a reputable residential plumbing, heating, and electrical contractor. They offer a wide range of services, including installation, maintenance, and repair, with a team of knowledgeable and experienced technicians committed to providing customers with high-quality service and workmanship. The company is available 24/7 for emergency services, and customers have praised their technicians for being smart, thoroughly professional, friendly, and doing an excellent job, even on tough or emergency jobs.
Recent reviews highlight the company's efficiency, professionalism, and helpfulness, with technicians arriving on time and performing jobs quickly and thoroughly. Customers appreciate the technicians' knowledge and attention to detail, noting that even complex jobs are handled expertly. The company's staff are seen as dedicated and skilled, ensuring every job is done well and to customer satisfaction.
Customers have specifically praised the work of technicians like Sean, who spotted a minute hole in the ductwork and taped it off and wrapped it very well, and Anthony and Nick, who were excellent in their work. Another customer had a positive experience with a plumber who was thorough and made sure a basement leak was fixed, with a very reasonable charge. Customers also mentioned that technician Luke W. was very friendly, knowledgeable, and took the time to explain everything in a kind and professional manner.
Reviews
Both Dylan and Ben went above and beyond to make sure I knew my options for replacing our toilet and the cost for those options. They explained the water valves in the basement and labeled each one so now I know “for sure” which shut off goes to what! They were knowledgeable, answered all my plumbing questions and it was obvious they cared about their work but also the “customer.” They were able to do the installation today which was so convenient. I give them a 10 out of 10!
I’m so glad I called PVE, spot on customer service by all!
David and Peter did an amazing job rewiring and setting up our smoke detectors to help us get up to code to pass inspection to be able to finish our remodel project with my sister's room. I look forward to working with them more to finish the rest of the electrical. They really did a great job and both are highly professional and respectful! id highly reccommend them!!
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
1 East Main Street, Ware, MA 01082
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