301 6th St, Leominster
Wed 8AM - 8PM
5.0
★★★★★
84 reviews
“Clean, soft calm setting. I was greeted immediately by Callie in a friendly, professional manner. I want to say I never met anyone from illuminations before and I am a real human. If I could give 10 stars I would. Never in 55 years have I been treated so individually personalized. I booked what I thought I needed. Once Callie started she would softly say oh this is tight and work a little longer there or your ankles are swollen maybe this might help. Very knowledgeable, and I can't express how personalized to me. She didn't just do her job, she CARES!!!!! She brightened my mood and best of all, I walked out better than I walked in. I have copd and she had to sanitize her hands. She took out a towel to wipe off her hands so the smell wouldn't bother me. With no immune system and oxygen I have isolated for a couple of years so I was nervous something would set me off with asthma. Callie listened to me, showed me respect, changed little things that could bother my breathing and most of all made me feel confident I can return and looking forward to it. AA++. BEST SESSION EVER. The owner put detailed attention to the facility as well as hired top notch people to solidify a great standing for this business. We'll done. Somewhere along the way we lost customer service/satisfaction in many places. Not here. Up and beyond standards.
Illuminations rock!”
