Sep 2026
We have used chilly Willie for both hvac and plumber services, they have been very prompt to respond, have been very transparent with quotes and the service itself was fast and the employees are very kind. I highly recommend chilly Willie.
About Chilli Willie Plumbing HVAC & Mechanical Inc
Chilli Willie Plumbing HVAC & Mechanical Inc. continues to provide exceptional quality work and service. Their team is professional, transparent, communicative, and reliable, with the owner, Stephen, playing a key role in the process. Technicians are punctual, friendly, and trustworthy, consistently delivering work that meets and exceeds expectations. The company offers great pricing, sticks to quoted prices, and provides thorough explanations. Clients have praised their responsiveness, especially when dealing with older homes or complicated plumbing fixes, and appreciate their ability to handle cooling systems and appliance installations efficiently. The friendly staff, including Jamie and Jayme, contribute to a positive experience, showing kindness and support throughout. With a strong focus on customer satisfaction, Chilli Willie is highly recommended for plumbing, HVAC, and mechanical needs. Many customers, impressed by their professionalism and quality of work, have returned for multiple projects. The team has proven to be helpful and knowledgeable, making the process smooth and efficient, even during busy times like heat waves. Customers can expect a great experience from the office to the technicians.
Reviews
Jul 2026
Last Friday 7/3 I noticed that our a/c units not cooling off our house.
I had driven by Chilli Willie’s shop many times and their commercials on tv. Not looking forward to spending an uncomfortable holiday weekend I gave the office a call.
Jayme answered, I explained the problem. Much to my surprise she said she would have a technician to my house on an hour. I was thrilled! Exactly an hour to the minute Scott the technician in duty that holiday weekend pulled into my driveway.
I explained the problem to him.
In less than an hour and a half we were comfortable.
Needless to say Chilli Willie and Scott will now be taking care of all our A/C and heating needs in the future.… read full review
May 2026
We were thrilled with the plumbing work by Chilli Willie. We first had Ben install a new bathroom faucet. While he was doing that he heard water running, coming from the toilet. Ben and Rob came back and fixed it, along with the washing machine knocking.
They were efficient, honest and very professional.
Chilli Willie will be my go to plumbers for the future.
They are also knowledgeable in the mini split business
Thank you Chilli Willie
Paula from Charlestown
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
473 Essex Street, Saugus, MA 01906
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