About Mass General Brigham Express Care (Natick)
Mass General Brigham Urgent Care provides quality medical treatment for adults and children aged 3 and older, addressing a range of illnesses and injuries. The facility is equipped with digital X-ray and on-site labs. Upon arrival, patients are greeted by the receptionist who takes their information and payment. The medical staff, including nurses and doctors, are professional, kind, and informative, taking the time to explain next steps and prescribe medication as needed. While wait times can be long, the convenient hours and location make it an excellent option, especially for veterans who partner with VA Healthcare. Overall, patients have reported positive experiences with the staff and clinic.
This place was amazing. I have never gone to an urgent care in my life because I’ve always heard horror stories.. I would go back here in a minute . clean the staff is so friendly. What a wonderful experience actually probably better than my own doctors office. Recommend them 10 stars not just five. From the receptionist, to the nurses and then doctor, they were exceptional. I will never hesitate again to come here next time! Thank you to the staff at this location!
Best urgent care I've been to. Short wait times. Polite staff great nurses and doctors. I went once to get done stitches and once to get a refill on asthma medication. Both times were fast efficient and helped me perfectly. This might be the only medical facility that gets 5 stars from me.
This is my go-to location for urgent care needs, even though the Newton location is closer. The service and care I receive are consistently good. The wait times are reasonable. Try to be there when they open for a shorter wait.