I genuinely love coming here—I wouldn’t drive 50 minutes each way if I didn’t! I come here for laser hair removal, and Anu has been wonderful. She’s incredibly kind, knowledgeable, and has helped me understand so much about the laser hair removal process that I didn’t know before. Everyone on the staff is always friendly and welcoming, and they truly deserve a 5-star rating.
The only reason I’m mentioning this is because I hope it’s something that can be improved. My appointments unfortunately rarely start on time, and I’ve had to wait an extra 20–30 minutes on several occasions before being seen. I completely understand that delays can happen from time to time, but when it’s a frequent occurrence, it can be a little frustrating—especially when people are scheduling their day around their appointment.
That said, this is honestly my only complaint. The quality of the service and the kindness of the staff are why I continue making the 50-minute drive, and I would absolutely recommend this place to others.
About Indulgence Aesthetics Wellness & Med Spa
Indulgence Aesthetics Wellness & Med Spa, located in Lowell, MA, is a business dedicated to helping individuals achieve their health and wellness goals. The owner, Anu, personally welcomes each customer and ensures that every therapy session is carried out with meticulous attention to detail. The spa offers a wide range of services from facials, laser hair removal, acupuncture, Reiki, waxing, and threading, to massages. They even provide post-surgery medical massages for procedures such as C-section scar removal, tummy tuck, and breast augmentation.
The staff at Indulgence Aesthetics are knowledgeable and attentive to each customer's specific needs, creating a calming and relaxing atmosphere. Customer service is exceptional, with the staff being described as kind and accommodating. Anu is highlighted for her professionalism, especially during laser hair removal treatments, which are effective and personalized. Clients have reported noticeable results after just one session, with hair growth slowing down significantly.
The prices at Indulgence Aesthetics are surprisingly reasonable, enhancing the overall experience. The spa is committed to providing tailored service, demonstrated by their accommodating approach when scheduling appointments. Overall, Indulgence Aesthetics Wellness & Med Spa is a place where customers can indulge in a variety of rejuvenating services, assured of receiving excellent care and attention from the staff.
Reviews
Anu is the Best and always takes care of me. I don’t go to anyone else to get my threading she always has it on point. If I could give her a million ⭐️ I would.
Wonderful customer service , so reassuring because I was so nervous! The best consultation prior to the service to make sure I understand the treatment and a care plan created with homework to learn and read about the products being recommend. Can't wait to come back in 2 weeks for laser genesis !!
Photos
Hours
Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 4PM
Sunday 9AM - 4PM
Good to know
- walk-ins welcome
- wheelchair accessible
- accepts credit cards
- accepts android pay
- accepts apple pay
- quiet
- private lot parking
- gender-neutral restrooms
- bike parking
Location
1075 Westford Street Ste 203, Lowell, MA 01851
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