About CHA East Cambridge Care Center
CHA East Cambridge Care Center is known for its professional and caring staff who provide comprehensive healthcare services. Patients appreciate the thoroughness of their appointments, where concerns are taken seriously and addressed fully. The center offers a range of services, including labs, blood testing, vaccines, and prescriptions, all in one visit, making it convenient for patients. While most experiences are positive, there have been occasional reports of poor customer service. However, the pharmacist and staff are noted for their quick responses and extensive knowledge. Many patients express gratitude for the exceptional care received from nurses and doctors, highlighting their dedication and willingness to help. Overall, CHA East Cambridge Care Center is recognized for its efficient service and patient-centered approach.
I’ve always had such a wonderful experience these past 10 years but today I call and the man gave the worse customer service on a call I made. He gave attitude and seems like he didn’t want to work. When I asked his name he hung up.
Everyone is very professional here - patient and caring even though they’re clearly very busy. They answer all my questions and I can tell they want to understand my needs as much as possible. I never feel like I am being rushed through my appointments or that they are trivializing my concerns. The care feels comprehensive and my experience is that they can cover all needed labs, blood testing, vaccines, prescriptions, etc in one visit.
Their service has been fast, and scheduling and messaging is pretty easy via call or the app.
Always very well taken care of my self, very good staff, nurses, doctors, every one treats you very good,
My primary Doctor Cassie F. Is always awesome, she treats me very well, she is very worried with everything that is possible going on, last time she went above and beyond to help me with problems,
So Thank you Doc, and every single one that works here and at the CHA.