NEVER! I mean NEVER hire this company to install flooring. They are very unprofessional and hire just anyone. I placed an order from Home Depot in November. The flooring wasn’t completed until the end of February. The first red flag was when the initial contractor said that the padding wasn’t needed. So he put the flooring right on top of concrete. Then the 1/4 round looked like a DIY job. I called the installer the next day and he explained that it looked like that due to the “floating floor”. Whatever that means. He then said that he could come by and put some putty on the gaps. After the call I was so stressed my water broke and I went into labor early. After...read full review
Jul 2022
Installers, PLEASE, do your self a favor and stay far away from this company. This place is extremely unprofessional and stole money from our company. We did a 400 sq ft job backsplash job through USIG Installations and were only paid for 30 sq ft. They are impossible to get in contact with and the employees don’t care if you get paid on time. They will conveniently be out of the office and not turn in your work order on time. SCAMMERS. Brian, the General Manager, should be ashamed.
Jan 2021
If you are looking at buying lament flooring , do not go to HOME DEPOT Hammond, LA or use USI Installations of Metairie, LA. They do not stand behind there products or installations. Did everything by the book had them come out inspect flooring measure and had them install it. Floor started failing within 4 months. They said they could not come out due to Corona Virus and would call when they could. After waiting 6 months called back and waited 2 weeks and finally showed up. After a 15 minute inspection with a moisture meter, he said I had bought the wrong flooring, and that HD would probably replace the floor and and he would call me the next day....read full review
NEVER! I mean NEVER hire this company to install flooring. They are very unprofessional and hire just anyone. I placed an order from Home Depot in November. The flooring wasn’t completed until the end of February. The first red flag was when the initial contractor said that the padding wasn’t needed. So he put the flooring right on top of concrete. Then the 1/4 round looked like a DIY job. I called the installer the next day and he explained that it looked like that due to the “floating floor”. Whatever that means. He then said that he could come by and put some putty on the gaps. After the call I was so stressed my water broke and I went into labor early. After...read full review
Installers, PLEASE, do your self a favor and stay far away from this company. This place is extremely unprofessional and stole money from our company. We did a 400 sq ft job backsplash job through USIG Installations and were only paid for 30 sq ft. They are impossible to get in contact with and the employees don’t care if you get paid on time. They will conveniently be out of the office and not turn in your work order on time. SCAMMERS. Brian, the General Manager, should be ashamed.
If you are looking at buying lament flooring , do not go to
HOME DEPOT Hammond, LA or use USI Installations of Metairie, LA. They do not stand behind there products
or installations.
Did everything by the book had them come out inspect flooring measure and had them install it. Floor started
failing within 4 months. They said they could not come out due to Corona Virus and would call when they could.
After waiting 6 months called back and waited 2 weeks and finally showed up.
After a 15 minute inspection with a moisture meter, he said I had bought the wrong flooring, and that HD would
probably replace the floor and and he would call me the next day....read full review