Pet Boarding Training near Haughton

“They were very gentle and caring with Skip. Did an amazing job on bathing and grooming him.“

“Both of our dogs are completely comfortable at her place. She has our business for life. Great job, Great atmosphere. I highly recommend her as a groomer and as a person“

“Update: One of the owners reached out to me directly and took significant time to investigate what happened. He reviewed staff notes, tracked down where the breakdown occurred, and walked through their systems and protocols with me in detail. It’s clear they have multiple safeguards in place and that this situation was not taken lightly. He was responsive, listened carefully to all of our concerns, and took responsibility for addressing them.

Initial: We boarded our dog Bella for six days over the Christmas holiday. When we picked her up, one of her legs was swollen to the size of a tennis ball, and she had feces around her hind end, which is very unusual for her.

The swelling had not been noticed by staff and required two vet visits to treat a serious infection. We were also told her medication had run out, even though we had provided enough. We followed up by email but never received a response.

Unfortunately, this experience left us feeling that Bella was not closely monitored or properly cared for during her stay.“